1. Do you have a physical store?

No, we are an online-only fashion store. This allows us to keep prices affordable while offering you a wide selection of authentic, imported fashion pieces.

2. Where do your products come from?

All our items are sourced internationally from trusted stores and suppliers in the US, UK, Italy and China

4. How do I place an order?

Simply browse our collections, add items to your cart, and checkout securely on our website. Payments are processed through trusted gateways.

5. What payment methods do you accept?

We accept major debit/credit cards, bank transfers, and other secure payment options available during checkout.

6. Do you offer refunds or exchanges?

Yes. If your order does not meet expectations, you can request a return or exchange within our stated policy timeframe. (See our Return & Refund Policy page for details.)

7. How long does delivery take?

Delivery times vary depending on location and item availability:

pre-orders: 10–15 business days at least

8. Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email or SMS.

9. Do you accept pre-orders?

Yes. All items are pre-order only. The expected delivery timeline is at least 10-15 business days.

10. How can I reach customer support quickly?

For the fastest response, contact us via WhatsApp/phone (+1 603-858-7036) or email us at cs@apparelbydeeone.com.

Frequently Asked Questions (FAQ's)